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Help Desk
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Can't save personal info
Posted by: Coulee Region Online on December 17, 2009 at 10:18AM EST
I sent a message a few days ago about this and got no response. Will try here.

It's currently impossible to change the "personal info" section of your account details because the save button doesn't work. I've tried in 3 browsers, all with javascript enabled.

Also, it's impossible to click in this text area with Opera. In order to write this, I had to click on the title and tab into it.

Michelle

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Posted by: HelpDesk on December 18, 2009 5:12PM EST
I've been unable to duplicate your issue on my end. I'll send a note off to our tech support to see if we can resolve it for you.

Thanks,
Brian
River Valley Voice

Posted by: Coulee Region Online on December 18, 2009 9:45PM EST
I just tried again in Opera 10, IE 8, and FF 3.5. Still can't save the page. This is the page I'm trying to edit:

http://my.rivervalleyvoice.com/editor/app/admin/tprofile.aspx?p=1

Michelle

Posted by: Coulee Region Online on December 22, 2009 10:20AM EST
Any news on this?

Michelle

Posted by: HelpDesk on December 28, 2009 2:27PM EST
Michelle,

The current profile form, for security purposes, does not allow HTML to be entered into the fields. We've removed the HTML from your page and successfully saved it. Please let us know if you have any questions.

Brian

Posted by: Coulee Region Online on December 28, 2009 4:15PM EST
That looks like it fixed it. I guess the change was made after I filled out my profile because I had no problem saving it with HTML in it to begin with.

Thanks!

Michelle

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